Local Offices You will want to be able to go and visit your solicitor to discuss your case in private. Therefore, it is important they have offices you are able to get to.
Experience Take a look at the experience and qualifications of the solicitors. Check to see if the solicitor is listed on the Law Society's Find a solicitor facility, remembering conveyancers and Legal Executives are covered by a separate institution and will not be listed. Think carefully about what type of service you need, and whether you'd like your solicitor to have special expertise. Individual solicitors might also be members of specialist accreditation schemes set up by the Law Society to cover a number of legal subjects. To gain accreditation, solicitors must show that they have considerable specialist knowledge.
Friendliness and customer service When you choose a solicitor make sure you feel comfortable with them and that you have a good rapport. This is one of the most important factors to consider.
Reputation Read online testimonials and ask for recommendations. Speaking to someone who has used them for the same service as you is great to ensure they had a positive experience. You can also ask your solicitor whether the firm has received any quality awards to prove that they have good standards of practice in place. If the firm has received the Law Society's Lexcel quality award, the Law Society will be able to confirm this, and the firm should show the logo on their website.